Privacy Policy

Last updated: April 2026

1. Introduction

This Privacy Policy explains how Printmonster Redditch Limited (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit our website printmonster.co.uk.

We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and guidance from the Information Commissioner’s Office.

2. Who We Are

Printmonster Redditch Limited is the data controller responsible for your personal data.

Business name: Printmonster Redditch Limited
Address: Unit 12 Rumer Hill Business Estate, Cannock, WS11 0ET
Email: hello@printmr.co.uk
Phone: 01543 462 323

3. What Data We Collect

We may collect and process the following personal data:

• Name
• Email address
• Phone number
• Any information you provide via our contact form
• IP address
• Website usage data collected through analytics tools

4. How We Collect Your Data

We collect data in the following ways:

• When you complete our contact form (built using Elementor)
• When you contact us directly by email or phone
• Automatically through cookies and analytics tools such as Google Analytics

5. How We Use Your Data

We use your data to:

• Respond to your enquiries
• Provide quotes and services
• Improve our website and user experience
• Monitor website performance and visitor behaviour
• Comply with legal obligations

6. Legal Basis for Processing

We process your personal data under the following lawful bases:

• Legitimate interests – responding to enquiries and improving our services
• Consent – for analytics cookies and any optional marketing communications
• Contract – where processing is necessary to provide a service you request
• Legal obligation – where required by law

7. Google Analytics

We use Google Analytics to collect information about how visitors use our website. This helps us improve performance and user experience.

Google Analytics may collect:

• IP address (anonymised where possible)
• Pages visited and time spent on site
• Device and browser type

This data is processed in a way that does not directly identify individuals.

We only activate Google Analytics after you have given consent via our cookie banner.

8. Cookies

Our website uses cookies to:

• Ensure the website functions correctly
• Analyse traffic using Google Analytics

You can manage or disable cookies through your browser settings. When you first visit our site, you will be asked to consent to non essential cookies.

9. Elementor Contact Form

When you submit a form on our website:

• The data is sent to us via email and/or stored securely within our website system
• We only use this information to respond to your enquiry

We do not use this information for marketing unless you have explicitly consented.

10. Sharing Your Data

We do not sell your personal data.

We may share your data with trusted third parties where necessary, including:

• Website hosting providers
• Email providers
• Analytics providers such as Google

All third parties are required to respect your data and comply with data protection law.

11. Data Retention

We retain personal data only as long as necessary:

• Enquiry data is typically kept for up to 12 months
• Analytics data is retained in line with Google Analytics settings

12. Data Security

We take appropriate measures to protect your data, including:

• Secure hosting
• SSL encryption
• Restricted access to personal data

13. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction
• Request erasure
• Object to processing
• Request restriction
• Request data transfer
• Withdraw consent at any time

To exercise your rights, contact us using the details above.

14. Complaints

If you are unhappy with how we handle your data, you can contact the Information Commissioner’s Office:

Website: https://www.ico.org.uk
Phone: 0303 123 1113

15. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.